SHIPPING
CHOCOLATE SOOP is not responsible for any shortages in the case of third party delivery. The buyer is responsible for any and all customs duties and/or taxes for International shipments.

Toys and art prints are duty-free. All purchases to the United States under $200.00USD are duty-free. Any Purchases over $200.00USD may incur customs brokerage fees.

CANADA AND USA
We have chosen FedEx Ground and Canada Post Expedited or registered mail as our preferred shipping method. Orders within Canada usually arrive within 7-12 days and orders to the US in 7- 12 days.

Shipping price:
Canada

• Any mixed sizes, apply higher shipping price
• $  8 USD  Ship to BC (All Goods, all mixes)
• $  8 USD  Small Art print ship to out side BC
• $13 USD  Ship to out side BC (All item except small prints)

USA

• Any mixed sizes apply higher shipping price
• $18 USD  Non-print Goods more than $50 Total Order
• $15 USD  Large Art Prints
• $15 USD  Non-print Goods less than $50 Total order
• $10 USD  Small Art Prints

USA buyers please note: When you buy large prints with other Non-print goods the order will shipped as two packages. Only the Non-print rate will apply. (Don’t worry, you don’t have to pay double shipping.)

PAYPAL
We use PAYPAL to process all transactions. You do not need a PAYPAL account to process you order. PAYPAL accepts all major creditcards.

WORLDWIDE
We do ship worldwide but we have to calculate manually, so please e-mail us with the items you would like to order and their quantities and your complete shipping address. We will e-mail you back with your shipping price would be. We ship via Canada Post Express.

RETURNS
Our products are collectible and are run in limited quantities. All of our products are hand-crafted and/or assembled and may vary slightly from the photographs featured on our website(s). These variations should be elements that add personality to your art piece(s). These slight differences between pieces add character to the piece(s) and aren't considered "defects".

We do not accept products for return unless items are defective, in which case they will be replaced or refunded at Sellers discretion. We will only accept defective returns that still have all the original packaging, including outer packaging, blisters and/or inserts. Just give us a call or send an email prior to returning the item(s) and we'll take care of you!

TERMS OF USE
This Terms of Use Agreement ("Agreement") is a legal agreement between you ("User") and CHOCOLATE SOOP Inc. ("CHOCOLATE SOOP"). By accessing and using the CHOCOLATE SOOP.com web site or any other web sites owned by CHOCOLATE SOOP, User acknowledges that he or she has read, understood and agrees to comply with the terms and conditions stated within this Agreement.

CHOCOLATE SOOP reserves the right to change these terms and conditions periodically at its sole discretion. User's continued use of this web site constitutes acceptance of the terms and conditions stated at the time of use.

PRIVACY POLICY
We understand and value the importance of confidentiality. CHOCOLATE SOOP is committed to keeping your personal information completely private. We will never share or sell any account information with outside venders except where necessary to fulfill orders (ie. with FedEx to ship packages). If you have any question or concerns about your privacy or security, please do not hesitate to contact us.

CORPORATE IDENTIFICATION AND TRADEMARKS
All registered and/or unregistered trademarks and/or service marks (collectively, "Marks") used or referred to on this web site are the property of CHOCOLATE SOOP, unless otherwise noted. Users may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify these Marks in any way without CHOCOLATE SOOP's prior written permission. The use of CHOCOLATE SOOP's Marks on any other web site is prohibited.

LINKS TO THIRD PARTY SITES
The CHOCOLATE SOOP web site may contain links to third party web sites, which are not under the control of CHOCOLATE SOOP. CHOCOLATE SOOP makes no representations whatsoever about any other web site to which you may have access through the CHOCOLATE SOOP web site. When you access a third party web site, you do so at your own risk and acknowledge that CHOCOLATE SOOP is not responsible or liable for any content, advertising, products or other materials available from such third party sites. User also agrees that CHOCOLATE SOOP shall not be liable for any loss or damage of any sort incurred as the result of using any third party's web site. Mention of third party companies and web sites on the CHOCOLATE SOOP web site is for informational purposes only and does not constitute an endorsement or recommendation.

DISCLAIMER OF WARRANTIES
While every effort is made to ensure accuracy, CHOCOLATE SOOP makes no warranty that this web site will meet your requirements or that it will be uninterrupted, timely, secure or error free; nor does CHOCOLATE SOOP make any warranty as to the results that may be obtained from the use of this web site or as to the accuracy or reliability of any information obtained through this web site.

INFORMATION SHARING
We may share personally-identifiable and/or non personally-identifiable information with our own third party partners, agents, affiliates and sponsors. Also, we may disclose personally-identifiable information when required to do so under law or in cooperation with a legal request in connection with any law enforcement investigation or other public safety matter.

CHOCOLATE SOOP will never sell or trade your personally-identifiable and/or non-identifiable information to any third-party retailers or marketers.

YOUR OPTIONS
You may choose to not provide us with any contact information. However, if you do so, your ability to navigate this site or purchase CHOCOLATE SOOP figures or other products may be impaired.

If you have any questions about this privacy policy or the practices of our web site, please contact CHOCOLATE SOOP SHOP INFO.

NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes on our homepage so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the privacy policy under which the information was collected.